Need help with The Loop NYC: Free Events? Contact us with app questions, technical problems, inaccurate listings, or account and privacy requests.

Contact support

Email: [email protected]

Developer: Abhiveer Singh

App: The Loop NYC: Free Events

You do not need a Loop account or a newsletter subscription to email support.

To help us understand a problem, include:

• A short description of what happened and what you expected.
• The steps that led to the issue.
• Your iPhone or iPad model, iOS or iPadOS version, and app version.
• The event or place name, if your question concerns a listing.
• An optional screenshot with personal information hidden.

Please do not email passwords, verification codes, payment details, or copies of identification.

About The Loop NYC

The Loop NYC helps students discover free events, study-friendly places, deals, and student benefits across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. You can explore nearby places, save listings, share events, add events to Apple Calendar, and report information that needs correcting.

Common questions

Can I browse without an account?

Yes. You can browse without signing in. Sign in with Apple is used for account features such as syncing saved items and submitting reports.

Do I have to share my location?

No. Location access is optional. If you decline, Nearby can use your campus instead. To choose your search origin, open Profile → Settings → Location.